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Staff are our most important asset
HSM Limited, the prestigious Business Development company, can now boast an impressive 10 years of maintaining the Investors in People Standard. Over 48,000 organisations in the UK are Investors in People recognised, demonstrating that they are committed to setting a level of good practice for improving performance through their people.
As the founding member of the Digital Marketing Group, who were recently voted the no.4 Digital Services Supplier in the UK, HSM are dedicated to providing integrated and innovative telemarketing, customer service, eMarketing and database management solutions.
Carol Thwaites, HSM employee, shares the 10 year anniversary celebration. "Having joined HSM 10 years ago as a part-time telemarketer, I have seen many positive changes within the business as it has grown. The one thing that has not changed is that HSM have always been thoroughly dedicated to developing their staff. I am now Office Supervisor and couldn't be happier".
HSM Limited, established as a telemarketing agency in 1991 with just two staff (both still with the company), today boasts a talented workforce of over 170.
Helena Stevens, Managing Director, pictured, believes that the dedication and talent of her team are the fundamental reason for HSM's successful growth. "Because our business is about relationship building, our everyday successes are down to our staff feeling invested in and motivated. Ensuring that they have the best knowledge and the right tools for the job, as well as a future they can depend upon is absolutely key. In turn, our long term successes are built on us getting back from our people what we invest in them, knowledge, commitment and inspiration - that is the true value of investing in your people."
Quality South West assessor Laura Fowler commented: "I am delighted that HSM are celebrating 10 years as an Investor in People. HSM has a very evident vibrancy that emanates from its quality staff. Individuals are highly motivated, future focussed and passionate about the business. There is a visible and palpable learning culture and a strong sense of teamwork and achievement. Investors in People's aim is to help employers across the UK to develop their businesses by making their most of their most valuable asset - their people".